Job Reference 17215
Job type Permanent
Location Dublin 18
Salary € 0 - 30,000, 30,000 -40,000

The Role

Service Advisor

Dublin 18

Permanent 

Office based - hybrid working after 6 months

Salary: up to €35,000 DOE

 

Responsibilities: 

  • Working as part of a team, process all tasks efficiently
  • Communicate & translate customer requests to service providers
  • Daily update of internal systems
  • Ensure vehicle downtime is kept to an absolute minimum
  • Accurately communicate and update drivers where required
  • Resolve quality issues as directed by Line Manager
  • Ensure all communications are dealt with adhering to the correct policy and within agreed guidelines
  • To undertake any reasonable role related duties which may be required from time to time by Line Manager
  • Achieve team goals and achieve individual targets as outlined by Line Manager

The Person

Knowledge, Skills & Experience

  • Experience within a motor dealer, vehicle manufacturer environment as Advisor, Technician, after Sales Manager or similar
  • Excellent numeracy and literacy required
  • Experience working in a corporate office environment and dealing with customers is advantageous
  • Computer literate with knowledge of Microsoft Office Systems (i.e. Word, Excel)
  • Pragmatic decision-maker with a good technical knowledge
  • High customer satisfaction drive, comfortable negotiating and talking to repairing garages and internally to resolve issues to mutual satisfaction
  • Good telephone communicator with both suppliers and customers
  • High achievement & drive with a proven ability to deliver results. Showing professionalism, knowledge and enthusiasm
  • Team player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals

The Package

Salary: up to €35,000 DOE

  • Bonus
  • Pension

Apply Now







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