Job Reference
Job type Permanent
Location Co. Meath
Salary € 0-40,000

The Role

  • Telephone duties – Ensure that incoming telephone calls in a call centre environment are answered in a professional and timely manner.
  • Supporting Technicians on the road
  • Check the accuracy of sales data recorded by Technicians and communicate with them directly to resolve any issues.
  • Deal with queries and liaise with other departments in resolving queries.
  • Credit Control collection – Responsible for collecting o/s money for an assigned list of Customers.
  • Liaise with credit control manager in resolving problem accounts and managing customer credit.
  • Liaise with accounts team regarding month end and perform month end cross checks on billing file.
  • Provide holiday and peak season cover for Sales administrator.
  • Ad hoc admin duties as required.

 

 

The Person

  • Minimum of 3 years administration experience in a busy office environment
  • Hands on experience with CRM Software and proficient in MS excel.
  • Excellent eye for detail / accuracy

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