The Role
Billing Administrator
7 Month Contract
Dublin 22
• Ensure that all designated customers are invoiced correctly and accurately within specific timescales
• Manage own portfolio of customers ensuring that all invoices are produced by the contractual deadline and adheres to taxation rules
• Identify any errors in bills volumes and reconcile discrepancies
• Adherence to Quality standards in all dealings with customers
• Adhere to SLA s for vendors, customer queries, ensuring targets are met within SLA guidelines
• Respond to phone, email customer queries and complaints
• Review and resolve customer queries
• Assume other duties as may also be assigned from time to time
Required
Excellent Attention to detail
Excellent IT skills including - Microsoft Outlook, Windows & Excel
Strong Communication and interpersonal skills
Ability to work under pressure and to tight deadlines
Ability to multi-task
Experience using Sage 50 Accounts would be an advantage however not required.