Job Reference 16745
Job type Permanent
Location Dublin West
Salary € 0 - 30,000

The Role

  • Providing first class customer service to existing, new and potential clients via the phone, email, and online chat – being comfortable to deal with customers on phone and email is an essential requirement.
  • Day to day office Operations
  • Customer / Client phone & web enquiries - maintain database, record messages, take orders and process.
  • Booking travel and flights for Managers and other employees.
  • Booking couriers and organising collections from customers.
  • Various other company ad-hoc jobs to support this fast-paced office environment.
  • Support in handling customer queries, filing and logging complaints and investigating issues with partners to resolve complaints for our customers.
  • Fielding all calls to the office and transferring/taking messages as necessary, picking up voicemails and passing messages to relevant party.
  • Ordering office consumables including stationery, kitchen/bathroom supplies etc.
  • In-house meeting organisation including catering/refreshments.
  • Post and courier management.

The Person

  • Experience of Customer Service and Support.
  • Able to work in a small team office environment.
  • Ability to multi-task and manage competing priorities.
  • Not afraid to get involved with any office tasks.
  • A real team player.
  • Able to work on own initiative i.e., without constant supervision.
  • Flexible and willing to work additional hours when required during busy periods.
  • Pharmaceutical/medical device/optical/logistical background an advantage but not essential.
  • Available to travel occasionally for company meetings in IRL, UK or elsewhere.
  • Able to work in a fast, dynamic, multicultural and matrix structure. Drive, energy, maturity, and ability to work under pressure and deliver results.

Apply Now

    PDF, Word Documents only accepted

    Leinster Appointments is committed to providing a professional service where all CVs are kept confidential and will not be submitted to any third parties without candidate’s knowledge or consent.
    By applying, you are giving consent for Leinster Appointments to contact you about this job or similar positions.

    I have read and agree with the Leinster Appointments Privacy PolicyI agree