The Role

Main duties:

• Proactive advice and consultation given to customers and or drivers
• Client Retention
• Quotations being supplied with maximum accuracy and efficiency
• Orders and enquiries managed efficiently
• Management of customer reporting
• Professional response to customer queries
• Processing a number of administration tasks and other driver related tasks
• Managing fluctuating workloads
• Assisting with new business implementations
• Working closely with the Finance Department with regard to credit approvals, invoice queries and debtor management
• Identifying growth opportunities with existing clients
• To ensure processes and procedures are adhered to as outlined in training or any subsequent communications

The Person

• High level of attention to detail
• Creative thinker with ability to identify and implement improvements
• Computer literate with an excellent knowledge of Microsoft Word, Excel & Powerpoint
• The ability to see issues through to completion and work to deadlines
• The ability to think, act and make decisions under pressure
• Clear organisation and prioritisation of your daily tasks, while also ensuring team work is also completed