The Role
Leinster Appointments is currently recruiting for a Service Coordinator in West Dublin.
This is a newly created role.
Monday - Friday 8am - 5pm (negotiable on start & finish times)
Salary up to €40,000 depending on experience
Main duties:
- After Service Engineer visits to customer sites, prepare service quotations.
- Communicate service quotations to customers.
- Follow up on any outstanding service quotations with customers to either proceed or close them off.
- Price all service quotations appropriately to ensure the correct profit margins are achieved.
- Sell service contracts to customers.
- Collaborate with Group and third-party suppliers to determine parts pricing and lead time.
- Place orders for parts from suppliers and coordinate delivery to the onsite location or our warehouse.
- Communicate the date of parts receipt to Service Coordinators to ensure the scheduling of repair work with engineers and customers.
- Schedule preventative maintenance work.
- Provide a summary as backup for inbound customer calls.
The Person
- Similar previous experience required
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and to tight deadlines
- Good geographic knowledge of Ireland
- Excellent administration skills and attention to detail
