Service Administrator - Leinster Appointments

The Role

Leinster Appointments is currently recruiting for a Service Administrator in Dublin 12.

This is a permanent, full time, hybrid role.

3 days in the office, 2 days at home once fully trained

Salary up to €31,000

Monday - Friday: 8am - 4pm or 9am -5pm

Main duties:

General Office Administrative tasks
Liaise and scheduling Engineers and dealing with Business Development Managers & Customers with the Fire & Security Division
Receive and respond effectively and take responsibility for customer calls and emails identifying source of problems and assigning appropriate Engineer
Deal with all customer requests i.e. reports and certification etc.
Manage Customer contracts, initiate and change where required
Plan and schedule contracted maintenance/ reactive/ commission work in accordance with maintenance agreements and customer requirements
Manage the purchase order requests, sales orders and invoicing processing engineers work report
Utilise all available systems for the management of Operations when required
Liaise with Monitoring Centre
Monitoring Service Desk Billing Mailbox on a Daily Basis
Verification of electronic supplier invoices
Scanning supplier invoices and Uploading invoices to different Portals
Requesting PO's ,Credits Review & Processing
Managing Clients Accounts
Service Calls Invoicing
Reactive Fire & Systems Billing
Identifying outstanding issues and chasing outstanding payments
Generating Weekly and Monthly Reports when required
Reconciliation of month end creditor
Managing Customer Queries, Accounts Queries via email mainly and phone
Phone Cover when require
Contract Set up in the system