Job Reference 17380
Job type Permanent
Location Dublin 12
Salary € 0 - 30,000

The Role

Leinster Appointments is currently recruiting for a Service Administrator in Dublin 12.

This is a permanent, full time, hybrid role.

3 days in the office, 2 days at home once fully trained

Salary up to €31,000 

Monday - Friday: 8am - 4pm or 9am -5pm 


Main duties: 


  • General Office Administrative tasks
  • Liaise and scheduling Engineers and dealing with Business Development Managers & Customers with the Fire & Security Division
  • Receive and respond effectively and take responsibility for customer calls and emails identifying source of problems and assigning appropriate Engineer
  • Deal with all customer requests i.e. reports and certification etc.
  • Manage Customer contracts, initiate and change where required
  • Plan and schedule contracted maintenance/ reactive/ commission work in accordance with maintenance agreements and customer requirements
  • Manage the purchase order requests, sales orders and invoicing processing engineers work report
  • Utilise all available systems for the management of Operations when required
  • Liaise with Monitoring Centre
  • Monitoring Service Desk Billing Mailbox on a Daily Basis
  • Verification of electronic supplier invoices
  • Scanning supplier invoices and Uploading invoices to different Portals
  • Requesting PO's ,Credits Review & Processing
  • Managing Clients Accounts
  • Service Calls Invoicing
  • Reactive Fire & Systems Billing
  • Identifying outstanding issues and chasing outstanding payments
  • Generating Weekly and Monthly Reports when required
  • Reconciliation of month end creditor
  • Managing Customer Queries, Accounts Queries via email mainly and phone
  • Phone Cover when require
  • Contract Set up in the system

The Person

  • Excellent communication & interpersonal skills
  • Planning & organising skills
  • Problem solving ability
  • Flexibility
  • Results focus
  • Customer focus
  • Ability to work to tight deadlines

Apply Now

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