The Role
Leinster Appointments is currently recruiting for a permanent, full time Service Administrator in Co. Kildare.
The role is hybrid with 2 days in the office and 3 days at home.
Hours of work 9am - 6pm with one hour for lunch. There is flexibility in those hours once trained and settled in.
Every third Saturday - 8am - 12pm
Salary up to €40,000
Main duties:
- Accurately prepare and process invoice and claim documentation for retail, warranty, and contract job packs.
- Work towards achieving monthly invoicing targets as outlined in the training plan.
- Ensure daily scanning and digital filing of job packs.
- Run daily invoicing reports to support trend analysis and dashboard updates.
- Manage, investigate, and resolve invoice-related queries in a timely manner.
- Maintain and update customer and vehicle information records.
- Support the preparation and completion of warranty, contract, and retail audits.
- Collaborate closely with workshop teams to ensure efficient processing of job packs.
- Assist in the administration and control of parts warranty and contract processes.
- Track and monitor KPIs to maintain accuracy, efficiency, and quality performance.
- Produce weekly, monthly, and ad-hoc operational reports as required.
- Complete all documentation to meet internal standards and compliance requirements.
- Follow all established procedures and best practices.
- Provide cover for CVRT and CSR functions when needed.
- Perform additional duties and support activities as reasonably assigned.
The Person
- Motor trade/claim handling experience required.
- Good technical knowledge of motor vehicles.
- Good communication skills.
- Highly organized.
- Ability to work to challenging deadlines.
- Strong IT skills.
