The Role

Main Duties

• Processing customer orders accurately and efficiently
• Providing administrative support to the Sales team
• Liaising with customers regarding orders, deliveries and queries
• Entering and updating orders on the company’s ERP system
• Monitoring order progress and ensuring information is kept up to date
• Assisting with stock control and maintaining accurate stock records
• Checking stock availability and coordinating with relevant internal departments
• Preparing and maintaining sales and order documentation
• Communicating with internal teams to ensure orders are processed and fulfilled correctly
• General sales administration and office support as required

The Person

• Previous experience in Sales Administration, Order Processing, Stock Control or a similar administrative role
• Strong attention to detail and accuracy
• Excellent organisational and time-management skills
• Confident using IT systems and Microsoft Office
• Experience working with an ERP or order processing system would be advantageous
• Strong communication and customer service skills
• Ability to work effectively in a busy team environment
• Experience within a manufacturing, engineering or similar environment would be an advantage