The Role

Leinster Appointments is currently recruiting for a permanent, full time Receptionist in Co. Kildare

Permanent, full time role

Monday - Friday 8.30am - 5.30pm 

 

Main duties:

 

• Acting as the first point of contact for customers visiting the workshop.

• Welcoming customers dropping off and collecting their vehicles for servicing and repairs.

• Providing a friendly, professional and helpful service to all customers.

• Managing incoming telephone calls, emails and general customer enquiries.

• Coordinating vehicle drop-offs and collections with the workshop team.

• Ensuring the customer waiting area is clean, tidy and welcoming, including tea and coffee facilities.

• Preparing and processing invoices for vehicle servicing and repairs.

• Assisting with warranty administration and related paperwork.

• Maintaining accurate customer records and updating internal systems.

• Liaising with workshop staff to provide customers with updates on their vehicles.

• Carrying out general reception and administrative duties as required.

 

 

The Person

• Previous experience in a receptionist, administration or customer service role.

• A friendly, approachable and professional manner with excellent interpersonal skills.

• Strong communication skills and a genuine passion for delivering excellent customer service.

• Good organisational skills and attention to detail.

• Confident using computers and general office systems.

• Ability to multitask and work effectively in a busy environment.

• A positive, helpful attitude and willingness to support the wider team.

• Previous experience in the automotive industry would be advantageous but is not essential.