The Role

Leinster Appointments is currently recruiting for a permanent, full time Installations Coordinator in Citywest.

Permanent full time role

Fully office based

Up to €45,000 

Main Duties

• Coordinate equipment installations by arranging deliveries to site, scheduling installation teams, and agreeing start dates with customers.
• Plan and coordinate installation engineers' schedules, manage time allocated to each project, and monitor any overruns.
• Act as the main point of contact for customers throughout the installation process, providing progress updates and coordinating with lead engineers to ensure customer responsibilities are completed to avoid delays.
• Liaise with third-party subcontractors, scheduling and tracking their work as required.
• Ensure all installation documentation is completed, signed by the customer, and issued to the relevant parties.
• Prepare and manage all required project documentation, including Health & Safety paperwork (RAMS, site induction forms, etc.) and operating and maintenance manuals upon project completion.
• Arrange the hire of specialist equipment (e.g. hoists) and book accommodation for the installation team when approved.
• Manage warranty claims relating to both factory-supplied equipment and customer issues.
• Liaise with factories and third-party suppliers to confirm delivery schedules and use this information to plan installations and engineer availability.
• Coordinate with the Warehouse Manager to arrange transport of equipment to customer sites or company warehouses while monitoring transport costs.
• Ensure all equipment is delivered and available on site before installation work begins.
• Maintain records of engineers' Health & Safety training, including Safe Pass, Manual Handling and MEWP certifications.
• Maintain a register of completed installations and coordinate follow-up activity to offer service contracts once installations are over 12 months old.
• Work closely with Area Service Managers to prepare and issue service contract proposals following completed installations.

The Person

• Previous experience in a coordination, scheduling, logistics, project support or administration role.
• Excellent communication and customer service skills, with the ability to build strong working relationships.
• Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines in a fast-paced environment.
• Proactive approach with the ability to anticipate issues and resolve them efficiently.
• High level of accuracy and attention to detail, particularly when managing documentation.
• Proficient in Microsoft Office, particularly Word and Excel.
• Ability to work effectively with customers, suppliers, subcontractors and internal teams.
• Experience preparing Health & Safety documentation (such as RAMS) would be advantageous.
• Ability to work well under pressure while maintaining a high standard of customer service.