The Role
Credit Controller
Sandyford, Dublin 18
Permanent
Salary: €40,000 - €45,000
Hybrid Working after probation
My client is seeking to appoint an experienced Credit Controller on a permanent basis.
Candidates will need to have a strong Credit Control background with at least three years relevant experience.
A good working knowledge of Excel is required.
Hybrid working will commence after the initial probation period.
Key Responsibilities:
- Oversee all aged balances across our broad customer base including B2B and B2C.
- Process cash allocations and manage direct debits via SEPA / GoCardless / Stripe.
- Track bounced payments and ensure prompt follow up.
- Work closely with the finance team and the business to ensure that any issues in terms of billing or otherwise is promptly actioned to resolve issues.
- Collaborate closely with our outsourced credit control partner daily.
- Engage with customers in a professional, friendly manner to foster strong relationships.
- Implement and track KPI’s for credit control.
- Demonstrate a keen interest for process improvement across credit control and also company wide with the Lean Culture
The Person
Key Skills:
- 3+ years’ experience in a credit control role with a track record of success in a fast-paced environment.
- Strong multitasking skills and problem-solving abilities with a customer-focused mindset.
- Proven ability to meet and exceed KPIs.
- Excellent verbal and written communication skills.
- Ability to work collaboratively across departments to ensure customer issues are resolved efficiently.
- Excel or Google Sheet proficient
For more information on this role, please contact Damian Ryan.
Tel: 045-988500 / 085-8749410