The Role

Leinster Appointments is currently recruiting for a permanent, full time Customer Service Coordinator in West Dublin.

This is a permanent, full time role.

Fully office based.

Main duties: 

• Manage incoming customer enquiries and requests through phone and email, providing timely and professional responses.

• Prepare and process sales documentation, including quotations, purchase orders, and invoices.

• Coordinate with logistics partners to track deliveries and update customers on order status.

• Provide support to external sales representatives and ensure they have up-to-date client and order information.

• Maintain accurate and well-organised records of all client interactions, quotations, and transactions.

• Assist walk-in customers at the trade counter when required.

• Carry out general administrative tasks, including filing, scanning, and document management.

The Person

• Strong written and verbal communication skills, with the ability to build and maintain positive relationships.

• Proven ability to work independently while contributing effectively as part of a team.

• Highly organised, detail-oriented, and committed to delivering an exceptional customer experience.

• Proactive, self-motivated, and able to handle multiple priorities in a fast-paced environment.