Job Reference 17433
Job type Permanent
Location Naas, Co. Kildare
Salary € 40,000-60,000

The Role

Quality, Risk & Compliance Manager

Naas, Co. Kildare

Permanent, Full Time

Salary: €50,000 - €60,000 DOE 


The principal duties and responsibilities may include but are not limited to the following:

  • Lead, manage and review organisation wide processes for auditing, safeguarding, HIQA compliance, quality improvement and risk management.
  • To act as a support function to the organisation in ensuring all Members with Support Needs are safeguarded and protected from all forms of abuse and will support all Communities with all matters relating to Safeguarding.
  • Monitoring of safeguarding referral trends and outcomes. Collation of same in quarterly and annual reports.
  • Support administrative and professional staff in their liaison and collaborative relationships with the Safeguarding, internal and external stakeholders.
  • Safeguarding Policy including key multi-disciplinary HSE staff.
  • Coordinate and provide advice on the review of critical and adverse accidents, incidents, safeguarding and/or Root Cause Analysis and monitor progress on the implementation of recommendations arising from such reviews.
  • Provide clear leadership and direction on the implementation of accountability and governance structure for quality, risk and safety.
  • Monitor key performance indicators for risk management, in order to measure the effectiveness of the risk management system and assure the quality, accountability and proper management of the system.
  • Lead and be responsible for the development and implementation of Quality Management Framework (including policies and procedures), having regard to the legislative and regulatory frameworks for service provision
  • Develop an annual plan for audits in liaison with the Senior Management team and senior operations managers, in line with National Standards & Strategies.
  • Carrying out audits and inspections, setting and reviewing action plans for improvement, evaluating the efficiency of controls.
  • Provide on-going monitoring and co-ordinate action plans to address areas of non-compliance in partnership with key personnel.
  • Utilise data from self -assessments against HIQA Standards and recommendations from HIQA inspections.
  • Provide strategic and operational leadership and direction on all aspects of quality, risk and safety for staff and management teams in the provision of safe, effective, efficient and quality assured services.
  • Raise all concerns or serious non –compliance and risk issues to the Senior Management team.
  • Collaborate and coordinate with other support functions in the development, implementation and reporting on compliance issues as indicated.
  • Provide leadership and ongoing support in the role to employees (where applicable).
  • Co-ordinate the work of the quality and compliance team, providing them with support and supervision to carry out their roles and responsibilities.
  • Lead, participate in and support quality improvement initiatives including committees, working groups, and deliver training as required.
  • Maintain relevant electronic filing systems; ensuring accurate data is recorded.
  • Develop collaborative working in the area of quality, risk and safety with all stakeholders.
  • Drive the culture of safety, service excellence & quality improvement whereby it becomes a conscious priority for all staff.

The Person


  • A minimum of a Level 7 Degree on the QQI Framework - BA in Social Care Studies, Social Care Work, Health, ID Nursing or equivalent relevant qualification in a relevant professional discipline.
  • Candidates with a post graduate qualification in Quality Management will be viewed with a distinct advantage.
  • Candidates must possess the competencies and skills appropriate to working with persons with an intellectual disability.
  • Must have the requisite knowledge and ability (including a high standard of suitability, professional and managerial ability) for the proper discharge of the duties of the post.

The Package

Salary: €50,000 - €60,000 DOE

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