HEAD OF OPERATIONS - Permanent West Dublin
Our client is seeking an enthusiastic, driven and dynamic Head of Operations to manage the warehouse & Fulfilment Centre. This role will sit on the senior leadership team to help drive the strategy of the business as well as lead the operations team to promote employee engagement and create a culture of continuous improvement.
Continuously improve the efficiency of operations and delivery processes
Perform root cause analysis and corrective actions as part of ongoing problem solving
Diagnose critical performance shortfalls and drive countermeasures to prevent reoccurrence
Embed systems and processes to manage people and resources
Partner with our customer service and commercial teams to identify and deliver logistics solutions that meet and exceed our customer requirements.
Develop a strong working relationship with our 3rd party providers to ensure our customers experience a consistent level of excellent service from order to delivery.
Maintain, monitor and be responsible for driving improvement on operational KPIs
The Suitable Candidate will:
Have a recognised qualification in Engineering or Operations/Logistics equivalent
Be goal-driven and target-oriented, always able to step back and appreciate the bigger picture
Be able to manage, motivate and influence positive work behaviours in employees
Have a strong track record of leading, managing and developing a cohesive team
Have a strong working knowledge of SAP Business One or similar ERP system along with a high level of proficiency in Microsoft Office
Have excellent written and verbal communication skills
Be positive, passionate, energetic, proactive in all aspects of the role