The Role
Leinster Appointments is currently recruiting for a Customer Service Administrator in West County Dublin.
This is a permanent, full time role.
Fully office based
40 hour working week
Salary up to €37,000 depending on experience
Automotive background highly preferable
Main duties:
- Collaborate closely with the Customer Service Manager to ensure the highest standards of customer service are consistently delivered.
- Provide support and coverage for team members as needed.
- Foster and uphold a high-quality work environment.
- Enter job details accurately into internal systems.
- Perform any other relevant duties as required by the role.
- Facilitate effective communication between the Customer Service and warehouse teams to ensure smooth information flow.
- Address customer inquiries, requests, and complaints promptly, professionally, and efficiently.
- Record and monitor tasks using our internal systems.
The Person
• Experience working in fast paced customer service environment is essential.
• Excellent planning, and organizational skills
• Strong problem-solving skills.
• Competent in MS Office, including excel and data entry.
• Demonstrated ability to work as part of a cross-functional team.
• Excellent written and verbal communication skills.
• Ability to priorities tasks in a fast-paced environment
