The Role
Sales Support and Office Administrator
Permanent, full time role.
Fully office based.
€32,000 - €34,000
Main duties:
- Utilize Insight CRM for lead management, client interactions, and full customer order process
- Arranging best transport solutions for all orders to ensure maximum Gross Margin is achieved
- General Office administration duties
- Identifying leads, updating existing leads. Nurturing leads to generate quotation opportunities or on-site meetings with Field Based Representatives. Tracking and
updating of leads. - Keep detailed records of client communications, proposals and in Insight, ensuring all information is current and accurate.
- Understand the unique needs and preferences of each customer, ensuring tailored solutions are presented with cross selling opportunities.
- Provide professional and timely responses to customer inquiries and requests.
- Follow up on submitted quotes and leads to maintain a steady pipeline opportunities.
- Actively chase outstanding quotes and generating and following up with potential leads to secure new business.
- Develop strategies for improving quote-to-sale conversion rates.
- Report on quote performance and provide insights to the sales team.
The Person
- Highly organized with the ability to manage multiple tasks simultaneously.
- Self-motivated and capable of working independently or as part of a team.
- Strong commitment to delivering excellent customer service.
- Previous experience in sales support or administration.
