The Role

Warranty Administrator in Dublin 22. Fully office based, permanent role.

Salary up to €38,000 plus benefits.

Main duties: 

• In conjunction with the Warranty Manager, ensure that all warranty claims are processed in accordance with requirements & timelines
• Processing warranty claims
• Ensure that all documentation with each claim meets brand requirements
• Verify warranty status of vehicles in response to customer requests
• Keeping a log of all claims submitted versus reimbursements received from the manufacturers
• Warranty Literature – review all warranty literature and ensure that requirements are communicated to staff internally and externally
• Prepare for and facilitate all warranty audits
• Assist with Service department administration, including invoicing and other duties as required
• Cover service reception as required

The Person

• 3+ years’ experience working as a Service/ Warranty Administrator in a dealership, preferably in a HGV environment
• Excellent communication and organisational skills
• Be highly flexible and organised with very good administrative skills
• Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK preferably