Job Reference 14418
Job type Permanent
Location Co.Meath
Salary € 0-40,000

The Role

Meath - Great Location from all areas of Meath, North Dublin & Louth 

Permanent Role 

Salary: €35,000 - €40,000 DOE + Benefits 

 

Key duties will include:

  • Supporting Irish and UK customers over the phone and via email.
  • Providing help and answers to customers’ payroll issues through identification of the problem itself, research on answers and subsequent provision of guidance.
  • Guiding customers through software, enabling them to use the software effectively.
  • Testing new products and product updates
  • Keeping abreast of trends and changes in payroll and employment legislative areas.
  • To support, guide and assist other team members in resolving customer queries.

The Person

Desired Experience: 

  • Strong, up-to-date Irish payroll knowledge required
  • Excellent listening and verbal communication skills essential
  • UK payroll experience is preferable and would be a distinct advantage
  • Payroll or accounts qualification would be desirable
  • Strong customer focus, with proven experience working in a customer facing role
  • Exceptional phone manner with ability to engage and build rapport with customers
  • Flexibility to carry out a range of tasks
  • Ability to work on own initiative and as part of a team
  • Developed interpersonal skills with the ability to build effective working relationships with colleagues
  • Strong IT proficiency

For more information contact Mark Cosgrove on 045 988 500 

Apply Now






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