Job Reference 15576
Job type Permanent
Location Co. Kildare
Salary € 0-40,000

The Role

Leinster Appointments is currently recruiting for a Customer & Operations Support Coordinator in Co. Kildare.

This is a full-time, permanent role. The role is fully office based.

The candidate would be required to work one Saturday a month for approx. 3 hours.

Main responsibilities: 

•  First point of contact with customers

•  Improve communication and business relationships across all stakeholders.

•  Excellent customer service through friendly, accurate communication and great administration practices.

•  Excellent handling of all incoming calls, providing information of the highest calibre about services and products.

•  Resolve customer queries by ensuring conclusive and excellent outcomes.

•  Provide professional advice

•  Actively develop the live chat function across the platforms

•  Achieve the agreed KPI’s as set out by your manager and report on same.

•  Liaise with other departments within the group and fully support our operations team.

•  Ad-hoc targets in line with the needs of the business.

•  Reviewing, analysing and documenting all business processes to optimise efficiencies and effectiveness on a continuous basis.

•  Identifying opportunities and/or challenges in the supply chain

 

The Person

Main requirements: 

  • Professional, bright and inquisitive with great attention to detail.
  • Completes all projects accurately and in a timely manner.
  • Passion for retail, empathy and problem solving abilities are essential

Apply Now






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