The Role

Credit Controller - Dublin 12

12 month contract

Salary: €35,000

Hybrid after training

 

Credit Control:

• Take ownership of customer accounts, ensuring timely payments and minimizing overdue balances.
• Build strong relationships with customers, proactively resolving outstanding debts.
• Negotiate payment plans that work for both the business and the customer.
• Collaborate with the Commercial team to support debt recovery efforts.
• Conduct credit assessments to help make smart, risk-aware decisions.
• Keep key stakeholders informed with insightful reports on credit performance and trends.
• Monitor and manage bad debt movement, identifying accounts requiring special attention.
• Work independently to achieve and exceed collection targets while maintaining a customer-centric approach.
• Ensure compliance with company credit policies and industry regulations.
• Handle customer queries efficiently, providing solutions that balance business and customer needs.
• Assist in preparing monthly and weekly reports to track and analyse credit control performance.

Direct Debit & Payment Processing:

• Manage returned Direct Debits, ensuring quick follow-ups and effective resolutions.
• Oversee the smooth setup and maintenance of Direct Debit Mandates.
• Work with internal teams to improve and simplify payment processes for customers.

Additional Responsibilities:

• Assist the Credit Control Manager with various tasks and projects as needed.

 

 

 

 

The Person

The ideal candidate for this role will be keen to learn and develop within a progressive Finance Department. Experience in a finance team, strong analytical skills, and excellent communication are essential. A customer-focused approach and ability to manage multiple priorities will ensure success in this role.

• Experience:
o At least 1 year of experience in a Credit Control or Accounts Receivable role.
o Experience working with Direct Debits and managing payment collections is highly advantageous.

• Skills:
o Strong numerical and analytical skills.
o Excellent communication skills, both written and verbal, with the ability to build positive customer relationships.
o Detail-oriented with a high level of accuracy.
o Strong working knowledge of Microsoft Office, particularly Excel. Experience of Business Central an advantage
o Ability to work independently and take initiative.
o Ability to handle customer queries and resolve issues in a professional and efficient manner.
o Confident communication and negotiation skills – Must be professional yet assertive when required