Leinster Appointments is currently recruiting for a Business Support Executive in Dublin 12.
This is a permanent, full time role with hybrid working options after probationary period.
Salary up to €32,000 depending on experience.
Benefits include pension and healthcare contributions
• Manage assigning & completion of customer ticketing queries / requests & handling inbound calls daily
• Dealing with customer queries through the phone & ticketing
• Manage equipment sales, sales orders and POs.
• Responsible for opening post & completing cheque run / lodgement process with Cash Dept
• Processing of fail to pays, cancellations, credit & rebills etc. on customers’ accounts and recording details of same
• Responsible for receipt & transfer of customer complaints
• Input of new connections to the System & issuing contracts
• Keeping the customer database up to date
• Ad hoc project work
• The ability to prioritise work to focus on the most important issues according to the situation
• Excellent interpersonal skills
• Attention to detail & accurate data entry
• Adaptable to use a range of computer applications