Business Support Executive Dublin 12

The Role

Leinster Appointments is currently recruiting for a Business Support Executive in Dublin 12.

This is a permanent, full time role with hybrid working options after probationary period.

Salary up to €32,000 depending on experience.

Benefits include pension and healthcare contributions

Main duties:

• Manage assigning & completion of customer ticketing queries / requests & handling inbound calls daily

• Dealing with customer queries through the phone & ticketing

• Manage equipment sales, sales orders and POs.

• Responsible for opening post & completing cheque run / lodgement process with Cash Dept

• Processing of fail to pays, cancellations, credit & rebills etc. on customers’ accounts and recording details of same

• Responsible for receipt & transfer of customer complaints

• Input of new connections to the System & issuing contracts

• Keeping the customer database up to date

• Ad hoc project work

Main requirements:

• The ability to prioritise work to focus on the most important issues according to the situation

• Excellent interpersonal skills

• Attention to detail & accurate data entry

• Adaptable to use a range of computer applications

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